IT Support Specialist
4 weeks ago
Job Title: IT Support Specialist - Port Elizabeth
Job Summary:
We are seeking a highly skilled IT Support Specialist to join our team in Port Elizabeth. The successful candidate will be responsible for providing technical support to our clients, managing client relationships, and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to clients via phone, email, and on-site visits
- Manage client relationships and ensure high levels of customer satisfaction
- Install, configure, and maintain computer systems, networks, and peripherals
- Perform troubleshooting and diagnostic tasks to resolve technical issues
- Develop and maintain technical documentation and procedures
- Collaborate with other teams to ensure seamless IT operations
Requirements:
- Proven experience as an IT Support Specialist or relevant position
- Excellent technical skills and knowledge of computer systems, networks, and peripherals
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Valid driver's license and clear criminal record
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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