Senior Sales Team Manager

2 weeks ago


Cape Town, Western Cape, South Africa Callforce Direct Full time

Callforce Direct Job Description

Callforce Direct, an award-winning BPO service provider, is looking for a results-driven Sales Team Leader to join our team.


Job Summary

We are seeking a highly motivated and experienced Sales Team Leader to lead our sales team in achieving sales targets. As a Sales Team Leader, you will be responsible for supervising and motivating a team of sales representatives, setting performance expectations, and monitoring their performance through quality assurance and performance metrics.


Responsibilities

  • Provide strong leadership and mentorship to the sales team.
  • Set performance expectations and objectives for the team.
  • Conduct team meetings to communicate goals, strategies, and updates.
  • Motivate and inspire the team to meet and exceed sales targets.


Sales Performance

  • Monitor and evaluate the performance of sales representatives through quality assurance and performance metrics.
  • Provide constructive feedback, coaching, and training to improve performance.
  • Develop and implement strategies to maximize sales and conversion rates.
  • Identify areas for improvement and implement corrective actions.


Reporting and Analytics

  • Maintain accurate and up-to-date records of team performance and individual metrics.
  • Analyze data and trends to make informed decisions and adjustments to sales strategies.


Requirements

  • 2+ years' experience as a Team Leader on a sales/outbound campaign.
  • Good career track record.
  • Excellent written and verbal communication skills.
  • Proven track record in meeting sales targets.


Language: English



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