Senior Sales Operations Manager

4 weeks ago


Cape Town, Western Cape, South Africa Tower Group Full time

Overview:

Tower Group is seeking an experienced Senior Sales Operations Manager to join their team. This role will be based in a regional location and will oversee the sales operations across various stores.

Salary:$80,000 - $120,000 per annum

About the Role:

The Senior Sales Operations Manager will provide support to staff, train, develop and manage store operations to ensure business objectives are met. The successful candidate will have excellent communication and problem-solving skills, with a proven track record of dealing with staff queries and grievances.

Responsibilities:

  • Oversee sales operations, ensuring smooth business operations
  • Direct and escalate staff queries and grievances
  • Work closely with the Operations Executive and Senior Manager
  • Support staff with daily operational matters
  • Assist the Store Manager with organizing team schedules, handling staff issues and authorizing leave
  • Interview, hire and train new employees under HR guidance

Requirements:

To be successful in this role, you will need:

  • Matric qualification
  • Accuracy and effective communication skills
  • Problem-solving and time management skills
  • Proven track record in dealing with staff queries
  • Excellent time management and prioritization skills

Benefits:

This role offers a competitive salary, excellent benefits package and opportunities for career growth and development within Tower Group.



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