Strategic Wholesale Account Manager

2 months ago


Alberton, Gauteng, South Africa Waco Industri Full time

Job Title: Key Wholesale Relationship Manager

Company: Waco Industri

 

Job Summary:

We are seeking a talented Key Wholesale Relationship Manager to join our team at Waco Industri. As a Key Wholesale Relationship Manager, you will be responsible for developing and maintaining strong relationships with our wholesale clients, driving sales growth, and ensuring excellent customer service.

 

Key Responsibilities:

  • Build Relationships: Develop and maintain strong relationships with our wholesale clients to drive sales growth and increase customer satisfaction.
  • Manage Client Issues: Manage and resolve key client issues and complaints in a timely and professional manner.
  • Client Needs: Develop a complete understanding of key account needs, including the annual promotional grid.
  • Client Communication: Manage communications between key clients, internal teams, and other stakeholders to ensure seamless collaboration.
  • Contract Negotiation: Negotiate contracts with clients and establish a timeline of performance to ensure successful partnerships.
  • Internal Budgeting: Establish and oversee internal budgets with the company and external budgets with clients.
  • Team Collaboration: Work closely with the sales team, logistics, managers, marketing, and other team members to ensure excellent customer service and meet sales targets.
  • Profit Maximization: Collaborate with the sales team to maximize profit through up-selling, cross-selling, and implementing effective promotions.
  • Reporting: Plan and present reports on account progress, goals, and quarterly initiatives to team members.
  • Client Satisfaction: Meet all client needs and deliverables according to proposed timelines to ensure high client satisfaction.

 

Requirements:

  • Strong Communication: Excellent communication and interpersonal skills to build strong relationships with clients and internal teams.
  • Business Acumen: Strong business acumen and analytical skills to drive sales growth and increase customer satisfaction.
  • Problem-Solving: Ability to manage and resolve complex client issues and complaints.
  • Time Management: Strong time management and organizational skills to prioritize tasks and meet deadlines.

 

Join us at Waco Industri and take the first step towards a rewarding career as a Key Wholesale Relationship Manager



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