Restaurant Operations Manager

2 months ago


Cape Town, Western Cape, South Africa Career Custodians Full time
Restaurant Service Manager Job Description

Career Custodians is seeking a highly skilled Restaurant Service Manager to join our team at a leading luxury hotel in Camps Bay. As a key member of our multi-venue team, you will be responsible for driving revenue, profitability, and quality goals for our restaurant operations.

Key Responsibilities:
  • Restaurant Operations: Ensure efficient restaurant operation, maintaining high production, productivity, quality, and customer-service standards.
  • Day-to-Day Management: Manage day-to-day operations, controlling costs, and providing a high-quality experience to customers.
  • Staff Management: Appraise staff performance, give feedback to improve productivity, and ensure compliance with safety and sanitation regulations.
  • Financial Management: Control operational costs, identify measures to cut waste, and report on financial performance, inventory, and personnel.
  • Guest Experience: Be familiar with guest staying in the hotel, upsell F&B, accommodation, and tourism services, and inform guests of current specials and upcoming events.
Requirements:
  • Matric
  • Food and Beverage/Hotel Management qualification advantageous
  • Previous experience in the same or similar position in a 4/5-star property
  • Familiar with the duties and responsibilities for the Food and Beverage department
  • MS Office (Word, Excel, and Outlook) essential
  • Opera experience advantageous
  • Micros experience advantageous

Candidates must meet the minimum requirements to be considered for this role. Only successful candidates will be contacted.



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