IT Technical Program Director

2 months ago

Cape Town, Western Cape, South Africa TFG Infotec Full time
Job Title: IT Technical Project Manager

TFG Infotec is looking for an experienced IT Technical Project Manager to join our team. As a key member of our IT division, you will be responsible for delivering project management services across various departments.

The ideal candidate will have a strong background in IT infrastructure and project management, with experience in managing complex cross-functional teams and large-scale projects. You will be responsible for maintaining a strategic view of the program, ensuring clear communication and adoption by stakeholders, and managing cross-functional interdependencies.

Key Responsibilities:

  • Maintain a strategic view of the program and establish governance approach to achieve desired outcomes
  • Identify, plan, direct, and coordinate activities to manage and implement complex business change
  • Manage cross-functional and cross-business interdependencies in support of specific program strategies and objectives
  • Responsible for monitoring and reporting, ensuring projects are delivered within scope, budget, and on time
  • Accurate cost management, monthly variance management, and monitoring of budgets and operational costs
  • Resource Management - identification of and negotiation for resources required, both internal and external
  • Maintaining positive relationships with vendors and external partners

Requirements:

  • Relevant tertiary education
  • Project Management certification
  • 8 to 10 years of IT Infrastructure-related project management experience
  • 5+ years relevant experience managing large, complex projects
  • 5+ years relevant experience in managing complex cross-functional teams often involving external suppliers
  • Must have in-depth understanding of network infrastructure and IT hardware

Desirable:

  • Prince 2 Certification
  • Broad experience and knowledge of the retail industry
  • IT management / support in a retail environment
  • Understanding of Microsoft licensing, Software Development Lifecycle, DevOps, and retail environment

Competencies and behaviours for success:

  • Strong conflict management skills
  • Excellent written communication, presentation, and negotiation skills
  • A focus on delivering results and meeting customer expectations
  • Sound judgement, decision-making, and problem-solving skills
  • High resilience and agility with ability to work well under pressure and deliver to aggressive deadlines in a fast-paced environment
  • High emotional intelligence and experience in leading diverse teams and individuals
  • Ability to drive change, persuade, and influence both internal and external stakeholders

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