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Front Desk Coordinator

1 week ago

Johannesburg, Gauteng, South Africa LIFE Healthcare Group Full time
Job Description

The Front Desk Coordinator will be responsible for managing admissions and ensuring a smooth patient experience.

Critical Outputs
  • Admission and reception duties, including pre-admissions and accurate recording of patient information
  • Handling cash transactions and liaising with medical aids to obtain authorization for admission
  • Administrative tasks such as filing and assisting with billing accounts
Requirements

This role requires a Grade 12 qualification and experience within a healthcare environment, including people management and customer service skills.

  • Comprehensive knowledge of admissions procedures and policies
  • Understanding of the private healthcare industry and its challenges
  • Basic understanding of financial principles and computer proficiency
  • Excellent interpersonal skills and ability to work under pressure
Competencies

The ideal candidate will possess strong problem-solving, analysis, and judgement skills, as well as resilience and excellent verbal and written communication skills.

  • Problem-solving and analysis
  • Resilience and adaptability
  • Engaging diversity and influencing others
  • Drive and energy, with a focus on excellence orientation and ethical behavior