Dynamic Appointment Coordinator

1 month ago


Cape Town, Western Cape, South Africa EMAPPLY Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Dynamic Appointment Coordinator. This is a pivotal role in driving business growth by ensuring a steady stream of qualified leads.

As an Appointment Setter, you will be responsible for contacting potential clients, scheduling appointments for the sales team, and maintaining accurate records of all interactions.

Key Responsibilities
  • Initiate Outreach: Conduct proactive outreach to potential clients through calls, emails, and social media, engaging them with compelling information about our services and setting the foundation for strong business relationships.
  • Qualify Leads: Assess prospects' needs and determine their fit for our services, ensuring that only qualified leads are passed on to the sales team for further engagement.
  • Schedule Appointments: Coordinate and schedule appointments between qualified leads and the sales team, optimizing schedules to ensure timely follow-ups and efficient use of team resources.
  • Follow-up Communication: Maintain consistent communication with potential clients to confirm scheduled appointments, provide reminders, and answer any preliminary questions they may have about our offerings.
  • Record Keeping: Diligently log all interactions, appointments, and follow-ups within our CRM system, ensuring that the sales team has complete visibility and context for each prospect.
Requirements
  • Proven Experience: Proven experience as an Appointment Setter, Sales Representative, or similar role.
  • Excellent Communication Skills: Excellent verbal and written communication skills.
  • Strong Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly.
  • Crm Software Proficiency: Proficiency in CRM software and Microsoft Office Suite.
  • Organizational Abilities: Exceptional organizational and time-management abilities.
Salary and Benefits

The estimated salary for this position is R14,000 - R21,000 per month, negotiable based on experience. Our company offers comprehensive training and professional development opportunities, a supportive and collaborative work environment, and potential for career advancement within the company.



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