Event Sales and Operations Manager

1 month ago


George, Western Cape, South Africa Oubaai Hotel Golf and Spa Full time

Oubaai Hotel Golf and Spa is a luxury four-star hotel nestled in the serene landscapes of Herolds bay on South Africa's renowned Garden Route.

The hotel seamlessly blends thrill of links golf with breathtaking vistas of the Garden Route, providing guests with an unparalleled experience in opulence and comfort.

We are seeking an experienced Event Sales and Operations Manager to join our team and contribute to creating the most professional sales team. The successful candidate will be responsible for meeting and exceeding sales targets set in the monthly and yearly forecasts, as well as directing all efforts to maximizing the hotel's revenues and profits across all revenue streams.

Key Responsibilities:

  • To maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel, adhering to International Policies & Procedures.
  • To have a good understanding of contribution margins for each product and work closely with respective heads of departments to maximize Operating results.
  • To achieve targets in terms of number of new active Accounts, Banquet Covers, and Revenue as set by the Director of Sales.
  • To collaborate closely with Operational Departments to run events smoothly and professionally.
  • To manage sales enquiries effectively to generate maximum revenue for the events department.
  • To review function rooms blocked by you weekly to ensure that all business on the books is 'live' and traced, tracked for confirmation.
  • To continuously add and update the perpetual database of local group, catering, and conference leads, ensuring implementation of an efficient and targeted acquisition program.
  • To entertain potential and current customers based on business priorities.
  • To ensure a high level of exposure for the hotel through direct sales solicitation, telephone contact, and written communication.
  • To be conversant in all catering service-related activities and undertake such responsibilities.
  • To ensure that all credit and collection procedures established by the hotel are implemented following the established Credit Policies & Procedures.
  • To ensure that all catering contracts follow the established Hotel Policies & Procedures and are based on sound commercial judgment.
  • To project a warm, professional, and welcome image.
  • To be demanding and critical when it comes to departmental standards.

Requirements:

  • Degree or Diploma in hospitality or equivalent; 3-5 years relevant experience required
  • MS Office required
  • Minimum 3 years related experience in event planning
  • Must be physically fit and able to adapt a hands-on approach to the work
  • Opera and Prolific background essential

The salary range for this position is approximately R550,000 - R750,000 per annum, depending on experience and qualifications. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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