Dental Office Administrator

3 weeks ago


Kimberley, Northern Cape, South Africa Unique Personnel Ltd Full time

We are seeking a highly organized and personable dental receptionist to join our team at Unique Personnel Ltd. for a half-day position. The ideal candidate will be responsible for ensuring the smooth operation of our front desk, including:

Key Responsibilities:
  • Greeting and welcoming patients to the practice
  • Scheduling, rescheduling, or canceling appointments as needed
  • Assisting patients with information forms and preparing patient charts and daily schedules for the dental staff
  • Updating patient records and documenting recent treatments and procedures
  • Scheduling follow-up appointments and providing telephonic reminders
  • Communicating with medical aid providers to determine if patients are required to make co-payments
  • Verifying methods of payment and collecting payments as needed
  • Performing general office duties, such as answering telephones, photocopying, and filing
Requirements:
  • Matric certification in office administration, medical administration, or related fields is advantageous
  • Proven experience working in a dental office
  • Sound knowledge of dental terminology
  • Working knowledge of general administrative practices
  • Good telephone etiquette
  • Exceptional organizational skills
  • Excellent customer service skills
  • Understanding of social media platforms


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