Head of Customer Success

7 days ago


Pretoria, Gauteng, South Africa Headcount Personnel Consultants Full time
Position Summary

We are looking for a highly experienced Head of Customer Success to lead our Client Services business unit.

The successful candidate will have a deep understanding of client service operations, including end-user devices, IT support, sales, account management, project management, and related services.

The Services Manager will be responsible for driving revenue, sales, solutions, presales, technical support, project management, and applying for tenders within the client services domain.

Additionally, they will leverage their expertise in the ICT sector to develop and sustain the business unit.

Responsibilities & Requirements
  • Lead and manage the Client Services business unit.
  • Oversee a team of specialists, engineers, account managers, pricing specialists, technical specialists, and administrative staff.
  • Develop and sustain the business unit leveraging expertise in the ICT sector.


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