Current jobs related to Business Process Lead - Cape Town, Western Cape - WNS
-
Team Lead: Business Process Specialist
2 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeStay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Find your perfect role at SantamTeam Lead: Business Process Specialist (Process Optimisation)Santam has a unique opportunity for a Team Lead: Business Process Specialist, forming part of the Business Process Optimisation team. The...
-
Lead Generation Manager
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeCustomer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...
-
Revenue Growth Manager Lead
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeUnlock Your Potential as a Senior Performance Marketing StrategistJoin us at the Lead Generation Group in Cape Town, South Africa, as we seek a highly skilled Digital Marketing Growth Leader to spearhead our revenue-generating processes.This role is all about driving revenue growth and improving operational efficiency by developing and executing strategies...
-
Client Support Operations Lead
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...
-
Digital Process Improvement Lead
5 hours ago
Cape Town, Western Cape, South Africa IOCO Full timeIOCO is looking for a skilled Digital Process Improvement Lead to join their team in Cape Town. This role involves driving digital transformation through process improvements.About the Job:The successful candidate will be responsible for leading digital process improvements, defining future business processes, and facilitating business requirements workshops...
-
Business Process Specialist
5 days ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeCompany OverviewWNS (Holdings) Limited is a leading global Business Process Management (BPM) provider. With a strong presence in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel...
-
Business Process Analyst
5 days ago
Cape Town, Western Cape, South Africa Boardroom Appointments Full timeAbout the roleJob Purpose:We are seeking a highly skilled Business Process Analyst to join our team. The ideal candidate will have a solid understanding of workflow design principles and experience in process re-engineering.The successful candidate will lead business engagements, working closely with stakeholders across IT and business to ensure that...
-
SAP Business Process Lead
4 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeThe successful candidate will support SAP users with transactions, troubleshoot and escalate queries, and collaborate on issue resolution. They will optimize business processes, create training materials, and conduct on-the-job training. Additionally, they will manage master data, analyze costing runs, ensure data accuracy, and oversee SAP compliance and...
-
SAP Business Process Lead
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeThe successful candidate will support SAP users with transactions, troubleshoot and escalate queries, and collaborate on issue resolution. They will optimize business processes, create training materials, and conduct on-the-job training. Additionally, they will manage master data, analyze costing runs, ensure data accuracy, and oversee SAP compliance and...
-
SAP Business Process Lead
2 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeThe successful candidate will support SAP users with transactions, troubleshoot and escalate queries, and collaborate on issue resolution. They will optimize business processes, create training materials, and conduct on-the-job training. Additionally, they will manage master data, analyze costing runs, ensure data accuracy, and oversee SAP compliance and...
-
Procurement Process Improvement Lead
3 days ago
Cape Town, Western Cape, South Africa Eqplus Full timeJob Summary:This is an exciting opportunity to join our team as a Procurement and Systems Optimization Specialist. The successful candidate will be responsible for optimizing procurement processes and ensuring that business needs are met through the effective use of integrated systems, including SAP.Key Accountabilities:Lead Procurement Processes: Lead and...
-
Business Process Engineer
3 weeks ago
Cape Town, Western Cape, South Africa PBT Group Full timeThe Business Process Engineer will play a critical role in leading the design and mapping of business processes to transition from the current "as-is" to the desired "to-be" state. This initiative aims to establish a unified view of each client's products across diverse banking sectors, such as Retail, Banking, and Insurance, with a focus on delivering...
-
Business Process Engineer
6 days ago
Cape Town, Western Cape, South Africa PBT Group Full timeThe Business Process Engineer will play a critical role in leading the design and mapping of business processes to transition from the current "as-is" to the desired "to-be" state. This initiative aims to establish a unified view of each client's products across diverse banking sectors, such as Retail, Banking, and Insurance, with a focus on delivering...
-
Business Process Coach
4 days ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeAbout This Role at WNS (Holdings) LimitedWe are a global Business Process Management leader offering business value to 400+ clients. Our WNS South Africa team has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing in South Africa.Job Key ResponsibilitiesAs an Assistant Manager, you will lead our...
-
Business Process Optimization Manager
2 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance is a leading short-term insurer in South Africa, offering all classes of insurance. We are seeking an experienced Business Process Optimization Manager to join our team.About the RoleThe successful candidate will be responsible for driving process improvement initiatives across multiple companies within the Santam Group. This includes...
-
Process Improvement and Finance Lead
5 days ago
Cape Town, Western Cape, South Africa Faircape Health Full timeAbout UsFaircape Health is a dynamic and growing healthcare organisation, committed to delivering high-quality patient care and services. We are seeking a highly experienced Process Improvement and Finance Lead to join our team, responsible for leading and managing the finance and process improvement functions.Responsibilities:Process Improvement:Identify...
-
Cape Town, Western Cape, South Africa Lead Generation Group Full timeLead Generation Strategy and Operations Expert Wanted!We are seeking a highly skilled Senior Performance Marketing Strategist to join our team at the Lead Generation Group in Cape Town, South Africa.In this role, you will be responsible for driving revenue growth and improving operational efficiency by developing and executing strategies to expand campaign...
-
Customer Support Team Lead
15 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full time**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...
-
ITS Business Process Analyst
3 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeAre you passionate about optimizing business processes through innovative technology solutions? Our Client is looking for an ITS Business Process Analyst II, to join their team. As a ITS Business Process Analyst you'll be the driving force behind transforming complex workflows into streamlined, data-driven solutions. Responsible for facilitating and...
-
ITS Business Process Analyst
1 week ago
Cape Town, Western Cape, South Africa IOCO Full timeAre you passionate about optimizing business processes through innovative technology solutions? Our Client is looking for an ITS Business Process Analyst II, to join their team. As a ITS Business Process Analyst you'll be the driving force behind transforming complex workflows into streamlined, data-driven solutions. Responsible for facilitating and...
Business Process Lead
1 week ago
About Our Company
We are a global Business Process Management (BPM) company, providing services to 400+ global clients across various industry verticals. Our mission is to deliver exceptional customer experiences through our services.
Job Description
The Senior Operations Manager will lead a team of operational leaders and drive contractual and commercial performance. This role requires a strong background in process management and excellent stakeholder management skills.
Main Responsibilities
- Lead and develop a high-performing team of operational leaders.
- Drive contractual and commercial performance, meeting or exceeding client KPIs.
- Build and maintain excellent relationships with internal and external stakeholders.
- Foster a culture of continuous improvement and innovation within the team.
Required Skills and Qualifications
- Matric Certificate
- Bachelor's Degree in Business or related field (preferred)
