Digital Process Improvement Lead

1 week ago


Cape Town, Western Cape, South Africa IOCO Full time

IOCO is looking for a skilled Digital Process Improvement Lead to join their team in Cape Town. This role involves driving digital transformation through process improvements.

About the Job:

The successful candidate will be responsible for leading digital process improvements, defining future business processes, and facilitating business requirements workshops or sessions.

Key Responsibilities:

  • Develop business analysis approach in project execution or investigation
  • Understand project context to determine applicable BPA approach
  • Lead the definition and review of business processes
  • Document future business processes
  • Facilitate business requirements workshops or sessions to elicit and define system requirements
  • Plan and execute business requirements elicitation sessions/workshops
  • Develop Business Requirement Specifications
  • Develop Functional Requirement Specifications
  • Provide input to System Requirement Specification and other Technical oriented documents
  • Contribute in development of testing and training materials
  • Assist testing capability in ensuring that new system meets requirements
  • Coordinate and lead User Acceptance Testing (UAT)

Requirements:

  • 3 - 5 years Business/Process Analysis experience, preferably across multiple disciplines/domains
  • Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc.)


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