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IT Support Expert – 50K

1 week ago

Province of North West, South Africa Ascent People Ltd Full time
About the Role

We are looking for a highly experienced Senior Service Desk Consultant to lead our service desk function. You will be responsible for resolving customer issues, incidents, and problems through product knowledge and technical investigation.

Your key responsibilities will include developing trusted relationships with clients and stakeholders, ensuring adherence to service management principles, and utilizing the ITIL framework in the delivery of IT services.