Call Centre Operations Director

Job Title: Call Centre Operations ManagerWe are seeking a highly skilled Call Centre Operations Manager to lead our customer service operations in the iGaming and Sportsbook sector. Our Client is a dynamic and innovative company that values exceptional player experiences.Key Responsibilities:Lead and manage call centre operations to ensure smooth and...

Job Title: Call Centre Operations ManagerInitiate International is seeking a dynamic Call Centre Operations Manager to spearhead their customer service operations in the iGaming and Sportsbook sector.This exciting position offers a unique opportunity to lead a talented team and contribute to creating world-class player experiences.Key Responsibilities:Lead...

Key ResponsibilitiesLead and Manage Call Centre Operations: Oversee daily activities to ensure operational efficiency and top-notch service delivery.Team Leadership: Recruit, train, and inspire customer service agents to cultivate a culture of excellence and continuous improvement.KPI Management: Monitor key performance metrics such as first contact...

Job Requisition and Talent Acquisition Specialist contactREQ: 136725Role: Team: Service Centre X2Job Family: Sales And ServicesCareer Stream: Call Centre (Service)Leadership Pipeline: Manage OthersJob Purpose: To manage and lead call centre agents to enable them to achieve their deliverables in line with Nedbank strategy.Key Responsibilities:Measure quality...

Job Title: Senior Call Centre Sales ManagerAt CallForce, we are seeking a highly skilled and experienced Senior Call Centre Sales Manager to lead our sales teams and drive business growth.Key Responsibilities:Lead and develop high-performing sales teams to achieve exceptional resultsManage the Contact Centre workforce, motivating and managing supervisory...

Job Title: Call Centre SupervisorWe are seeking a highly skilled Call Centre Supervisor to join our team at Tailormade Solution. This is a fantastic opportunity for a motivated and experienced professional to take on a leadership role in our call centre operations.Key Responsibilities:Manage and supervise a team of call centre agents to ensure excellent...

Job Title: Call Centre SupervisorTalentCru is seeking a highly skilled Call Centre Supervisor to lead our Service Centre team. As a key member of our operations team, you will be responsible for driving performance and output to deliver exceptional customer service.Key Responsibilities:Lead a team of up to 20 Service Centre Consultants, providing coaching...

Job Title: Call Centre Sales LeadAt Recruitment Dynamix, we are seeking a skilled and experienced Call Centre Sales Lead to join our team. As a Call Centre Sales Lead, you will be responsible for leading a team of Sales Call Centre Agents who deal with inbound calls.Key Responsibilities:Coaching and mentoring team membersCommunicating goals and...

Job Title: Call Centre Team LeaderJob Summary: We are seeking a highly motivated and experienced Call Centre Team Leader to join our team at Recruitment Dynamix (Pty) Ltd. The successful candidate will be responsible for managing and directing call centre agents in achieving their required daily duties.Main Responsibilities:Manage and direct call centre...

h2 {color: #00b3b3;}Call Centre Team Leader Sales InboundAt Recruitment Dynamix, we are seeking an experienced Call Centre Team Leader to lead our Inbound Sales team.Main Job Function:You will be responsible for managing and directing sales call centre agents in achieving their daily duties. With a focus on customer satisfaction, you will take accountability...

**Call Centre Team Leader Opportunity**We are seeking an experienced Team Leader to manage and direct our Call Centre agents in achieving their required daily duties.The successful candidate will take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and some coaching assisted by a QA.**Key Responsibilities:**Running...

Job Title: Call Centre Team Leader PositionJob Summary: We are seeking a skilled Call Centre Team Leader to oversee sales management systems, structures, technology platforms, policies and procedures.Duties and Responsibilities:Drive performance and motivate the team.Help the team to achieve weekly and monthly sales targets and optimize the unit resources as...

Job Role:As a Sales Call Centre Team Leader with Recruitment Dynamix, you will be responsible for leading a team of efficient Sales Call Centre Agents who handle Inbound calls. You will be supported by a Quality Assurance (QA) specialist who will provide guidance and assistance as needed.Key Responsibilities:• Coach and mentor team members to improve their...

About the RoleWe are seeking a highly skilled Call Centre Sales Executive to join our team. As a top performer, you will be responsible for selling insurance products to clients over the phone.

Key ResponsibilitiesWe are seeking a highly motivated and results-driven individual to join our team as a Top Performer Call Centre Representative.Key responsibilities include:Reaching more than 4 hours of talk time dailyExceeding 8 hours of system time dailyCross-selling medical and funeral productsMeeting or exceeding net sales targets of 30-120Providing...

Job Title: Japanese Speaking Call Centre AgentA well-established hospitality company is seeking a highly skilled Japanese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.Key Responsibilities:Provide exceptional customer service to guests via various communication channelsManage guest journeys, including bookings and...

Chinese Speaking Call Centre Agent OpportunityIsilumko Staffing (JHB) is seeking a highly skilled Chinese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.Key Responsibilities:Deliver exceptional customer service to guests via various communication channels.Collaborate with the global sales team to drive continuous...

About this role:Sales and Operations Lead - Call Centre at CallForce. Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives.Key responsibilities:Lead, develop, motivate, and operational teams.Manage the Contact Centre workforce, motivate, and manage supervisory...

Job SummaryThe Logistics Operations Director plays a crucial role in overseeing the daily operations of the distribution centre, ensuring efficient and effective management of inventory, logistics, safety, and quality control. This position involves driving performance metrics, meeting key performance indicators (KPIs), and maintaining a smooth-running...

Main Job Function:You will lead a team of sales call centre agents in achieving their daily duties, focusing on inbound sales. Your role involves monitoring, coaching, and taking accountability for the team's performance.Responsibilities:- Manage and direct the call centre daily, ensuring due procedures and quality standards are met.- Set targets for call...