Japanese Speaking Call Centre Agent

1 month ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time
Job Title: Japanese Speaking Call Centre Agent

A well-established hospitality company is seeking a highly skilled Japanese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.

Key Responsibilities:

  • Provide exceptional customer service to guests via various communication channels
  • Manage guest journeys, including bookings and itineraries
  • Engage with clients on a national and international level
  • Drive continuous improvement of the guest journey
  • Support global sales efforts

Requirements:

  • Matric qualification
  • No less than 1 year's relevant experience in travel or hospitality in a call centre environment
  • Fluency in Japanese and English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Preferred Qualifications:

  • Familiarity with Salesforce and Versonix Seaware

Isilumko Staffing is a leading recruitment agency in South Africa, dedicated to providing top talent to the hospitality industry. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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