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Senior Leadership RoleWe are seeking an experienced Escalations Manager Lead to join our team at the Lead Generation Group.About the JobThis position involves managing and resolving complex client complaints, utilizing strong leadership skills and excellent communication abilities.Key responsibilities include:Developing strategies to reduce the frequency of...

Complaint Management Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob title: Escalations Specialist LeadDescriptionKey ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of...

The Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. Key responsibilities include developing strategies to improve client satisfaction,...

Escalations Specialist Lead - Job DescriptionThis role is part of the Lead Generation GroupAbout the RoleThe Escalations Specialist Lead will be responsible for managing and resolving escalated client complaints and issues.Developing and implementing strategies to reduce the frequency of escalationsWorking closely with other departments to identify root...

Key ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of escalations and enhance overall client experienceWorking closely with other departments to identify root causes of complaints and implement continuous...

About Blue CommunityBlue Community is a leading organization in environmental responsibility and community development. We are committed to creating a sustainable future through holistic and regenerative initiatives.

Unlock Your Potential as a Senior Performance Marketing StrategistJoin us at the Lead Generation Group in Cape Town, South Africa, as we seek a highly skilled Digital Marketing Growth Leader to spearhead our revenue-generating processes.This role is all about driving revenue growth and improving operational efficiency by developing and executing strategies...

This is a great opportunity for a highly skilled data analyst to join our Business Intelligence Team at Blue Community. We are looking for someone with a strong analytical mindset and the ability to work with complex data sets.Job Title: Senior Data AnalystWe are seeking a full-time Senior Data Analyst to help us drive business growth through data-driven...

Lead Generation Strategy and Operations Expert Wanted!We are seeking a highly skilled Senior Performance Marketing Strategist to join our team at the Lead Generation Group in Cape Town, South Africa.In this role, you will be responsible for driving revenue growth and improving operational efficiency by developing and executing strategies to expand campaign...

Job Title: Business Development LeadAt Lead Generation Group, we are committed to delivering exceptional results for our clients. We are seeking a skilled Business Development Lead to join our team and help drive growth.The successful candidate will have a proven track record in lead generation or sales, with a strong understanding of the legal industry....

Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...

Job Description">As an Employee Engagement Lead at TeleTech, you will play a vital role in creating an engaging workplace culture. You will develop and implement communication and engagement strategies to boost employee morale and motivation, manage onboarding programs, and create engaging events for employees.">Your Key Responsibilities">Partner with senior...

Join our innovative team at Lead Generation Group and take on the exciting challenge of a Lead Generation Specialist.In this pivotal role, you'll play a key part in driving client satisfaction and growth through effective lead generation strategies.With your expertise in managing client relationships and developing targeted campaigns, you'll be instrumental...

Complaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...

Role OverviewThe Lead Generation Group is seeking an experienced Dispute Resolution Process Lead to manage and resolve escalated client complaints.ResponsibilitiesThe Dispute Resolution Process Lead will be responsible for:Developing and implementing strategies to reduce the frequency of escalationsCollaborating with other departments to drive continuous...

Lead Generation Group JobWe are seeking a highly organized, detail-oriented individual to join our team as a Business Development Lead. This position focuses primarily on lead generation within the legal industry and administrative tasks, with a key emphasis on improving client satisfaction and retention.The ideal candidate will have strong experience in...

Lead Resolution and Compliance OfficerAs a Lead Resolution and Compliance Officer at Lead Generation Group, you will be responsible for ensuring compliance with company policies and procedures while resolving client complaints.Your expertise in de-escalation techniques and conflict resolution will be invaluable in this role.About the Position:Ensure...

Key ResponsibilitiesProvide customers with deep technical expertise in your domain to advance adoption of AWS products in service to customer goals.  • Collaborate with specialist, sales, marketing, and products teams to ideate around your customers' most challenging business problems.  • Act as a trusted advisor to line of business and C-suite...

Digital Marketing OpportunityAn exciting chance to drive lead generation through paid search advertising in a fast-paced environment.Job OverviewThis role involves managing and optimizing paid search campaigns on Google Ads and Bing Ads, developing strategies to expand campaign reach and performance, and improving campaign effectiveness through ad copy...

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...