Engagement and Communications Lead

5 days ago


Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time

Job Description

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As an Employee Engagement Lead at TeleTech, you will play a vital role in creating an engaging workplace culture. You will develop and implement communication and engagement strategies to boost employee morale and motivation, manage onboarding programs, and create engaging events for employees.

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Your Key Responsibilities

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  • Partner with senior leadership to create an engaging workplace culture.
  • Develop and implement communication and engagement strategies.
  • Manage onboarding programs and create engaging events.
  • Deliver training to multiple levels of management.
  • Maintain good relationships with employees and support teams.
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Requirements

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  1. Bachelor's degree in communications or equivalent experience.
  2. Strong communication and interpersonal skills.
  3. Ability to analyze data and make recommendations for process improvement.
  4. Experience with people management and leadership.
  5. Accuracy-driven and organized.
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Benefits

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  • A supportive work environment that encourages career growth.
  • An inclusive culture that values diversity and community involvement.
  • A global team of curious lifelong learners guided by company values.
  • A competitive compensation package and performance bonus opportunities.
  • A range of benefits, including paid time off and wellness programs.


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