Senior Account Liaison

1 week ago


Cape Town, Western Cape, South Africa The Legends Agency Full time

At The Legends Agency, we are seeking a skilled Senior Account Liaison to join our team. As a Senior Account Liaison, you will be responsible for managing relationships with our healthcare candidates, addressing their queries, and collaborating closely with our bookings and resourcing teams to ensure a seamless staffing process.

Key Responsibilities:

  • Candidate Management:
    • Provide support and guidance to healthcare candidates throughout the recruitment process.
    • Address candidate inquiries regarding job opportunities, application statuses, and general concerns in a timely and professional manner.
  • Liaison with Internal Teams:
    • Collaborate with the bookings team to facilitate the scheduling of candidates for placements.
    • Work closely with the resourcing team to ensure that candidate qualifications and availability align with client needs.
  • Communication & Reporting:
    • Maintain regular communication with candidates to keep them informed about potential opportunities and updates.
    • Provide feedback and insights to the management team regarding candidate experiences and market trends.
  • Relationship Building:
    • Foster and maintain strong relationships with candidates, ensuring they feel supported and valued throughout their journey with the company.
    • Encourage candidates to engage with the company for future opportunities and referrals.
  • Administrative Support:
    • Keep accurate records of candidate interactions and update the CRM system as necessary.
    • Assist in preparing reports on candidate engagement and activity for management review.

Qualifications:

  • Proven experience in account management, recruitment, or a related field, preferably within the healthcare sector.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with candidates and internal teams.
  • Strong organizational skills and attention to detail.
  • Proficiency in using CRM systems and other relevant software tools.
  • Ability to work independently and as part of a collaborative team.

What We Offer:

  • Competitive salary
  • Opportunities for professional development and career advancement.
  • A supportive and inclusive work environment.

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