Administrative Support Officer

3 weeks ago


Johannesburg, Gauteng, South Africa Armstrong Appointments Full time
Key Responsibilities

The Transactional Banking Administration Assistant will be responsible for:

  • Assisting relationship consultants in servicing existing clients and onboarding new clients;
  • Completing applications, documentation, activating debit cards, and Electronic Banking services as per client requests;
  • Monitoring and driving progress of outstanding documentation;
  • Checking and reporting all transactional activity on corporate and business accounts opened;
  • Attending to client electronic banking requests such as statements, banking letters, etc.;
  • Managing and ensuring that administrative functions are carried out efficiently;
  • Preparing applications and documentation in accordance with procedural guidelines and full compliance of the bank's requirements;
  • Updating information on the computer system as and when required;
  • Preparing welcome packs for clients;
  • Capturing and updating information on IMAL for customer creation and maintenance;
  • Printing completed application forms together with terms and conditions and Electronic Banking Requirements;
  • Attending to all administrative issues required in terms of the bank's policies for all approved deals;
  • Providing the relationship consultant with business activity schedules timeously;
  • Assisting in the completion of annual EDD requirements;
  • Assisting with training and assisting clients with internet banking;
  • Assisting in sourcing new business.

About You

To succeed in this role, you will need to have:

  • A matric qualification;
  • A BCom Finance or Accounting degree or related degree or studying towards would be an advantage;
  • A minimum of 1-2 years' experience within the banking industry;
  • Knowledge of IMAL, Docuware, and MS Office.

Benefits

The salary for this position is R160,000 per annum, which includes a basic salary and benefits package. We also offer medical aid, life insurance, and paid annual leave.



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