Customer Experience Representative

4 days ago


Cape Town, Western Cape, South Africa Cullinan Holdings Limited Full time

Cullinan Holdings Limited seeks a Customer Service Representative to join their team as a Guest Services Officer at the Cape Town International Airport.

Job Description
  1. Prepare for guest service by gathering necessary information on arrival, transportation, documentation, and onward travel arrangements.
  2. Deliver exceptional customer service to guests, adhering to company standards and procedures.
  3. Facilitate VAT refunds for departing guests and ensure smooth check-out processes.
Requirements
  • Grade 12 qualification.
  • Proficiency in German language (B2 level) is non-negotiable.


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