Customer Experience Ambassador

5 days ago


Cape Town, Western Cape, South Africa Jonssonworkwear Full time
About Jonsson Workwear

We're dedicated to providing exceptional workwear solutions for hardworking individuals. Our team is passionate about empowering customers to achieve peak performance in any job, industry, or working conditions.

Job Description

As a Floor Customer Advisor at Jonsson Workwear Cape Town, you'll play a vital role in delivering outstanding customer experiences. You'll be responsible for assisting customers, upholding store presentation, and contributing to our vision of inspiring and wowing the hard workers we serve.

Key Responsibilities:
  • Possess excellent interpersonal skills to effectively communicate with customers and your team.
  • Maintain extensive product knowledge and convey it to customers to connect them with suitable workwear solutions.
  • Provide exceptional service that fosters solid relationships with customers.
  • Be a reliable go-to individual for both your team and customers, following up, following through, and delivering on promises with passion and urgency.
  • Display self-motivation to get stuck in, assist where needed, and learn new skills required to oversee various tasks across the store.
  • Ease customer experiences from recommending workwear solutions to efficiently processing transactions.
  • Represent the Jonsson Workwear brand by presenting yourself impeccably – both in how you wear your uniform and conduct yourself in a manner that reflects our brand values.


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