Managed Services Architect
1 week ago
At Dimension Data, we are seeking a highly skilled Managed Services Architect to join our team. The ideal candidate will have a strong background in designing and implementing complex managed services solutions to meet client requirements.
The successful candidate will work closely with clients to understand their business needs and develop tailored solutions that meet their service delivery requirements. This will involve designing and implementing service delivery models, developing service level agreements, and providing technical expertise to ensure seamless service delivery.
We are looking for a seasoned professional with a deep understanding of managed services, service management, and IT service integration. The ideal candidate will have a strong track record of delivering complex projects on time and within budget, and will be able to communicate effectively with both technical and non-technical stakeholders.
Key Responsibilities:
- Design and implement complex managed services solutions to meet client requirements
- Work closely with clients to understand their business needs and develop tailored solutions
- Develop and implement service delivery models to meet client requirements
- Develop service level agreements to ensure seamless service delivery
- Provide technical expertise to ensure seamless service delivery
Requirements:
- Strong background in managed services, service management, and IT service integration
- Proven track record of delivering complex projects on time and within budget
- Strong communication and interpersonal skills
- Ability to work effectively with both technical and non-technical stakeholders
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