Service Design Architect
2 weeks ago
Job Summary:
We are seeking a highly skilled Service Design Architect to join our team at vonq-organic. As a Service Design Architect, you will be responsible for designing and implementing complex managed service solutions that meet client requirements by integrating technology and service design across multiple domains, delivery units, or geography.
Key Responsibilities:
- Design and implement managed service solutions that meet client requirements
- Lead the design of service delivery for delivery units and apply to new and updated service offers
- Collaborate with clients and internal teams to enable business outcomes and requirements mapping
- Develop and execute a consulting approach that results in a consolidated statement of requirements, documented and financially based need for change
- Map client needs against proposed set of services and architectures and lead the end-to-end solution development
- Drive validation processes by obtaining sign-off from technical, service, and financial profiles
Requirements:
- 5+ years of experience in a consulting and IT role within a large-scale technology services environment
- Proven experience in designing and implementing new delivery models in a significant globally federated delivery organization
- Strong understanding of IT Service Management and operations, as well as a wide variety of IT services, applications, networking, datacenter communications, security, end-user computing, and digital business solutions
- Proven client engagement and consulting experience, coupled with solid experience in client needs assessment and change management
What We Offer:
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply:
If you are a motivated and experienced Service Design Architect looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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