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Insurance Claims Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Santam Insurance Full time
Job Description

We are seeking a skilled Insurance Claims Specialist to join our team in Centurion.

About the Role

This position involves determining the quantum and merit of segmented non-motor claims by performing investigations, verifying the description of the event with the loss, negotiation with clients, intermediaries, and service providers, and settlement of claims within a delegated threshold and according to contract conditions.

The successful candidate will be responsible for all claim interactions directly with the client or broker, determining merits, quantum, item identification, buying, negotiating and settling claims, and communicating with clients from beginning to end.

Key Responsibilities
  1. Investigate claims and determine their validity.
  2. Negotiate with clients and service providers to resolve claims.
  3. Analyze and verify claims data to ensure accuracy.
  4. Communicate with clients and brokers to provide updates on claim status.