Air Services Centre Ambassador

3 weeks ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

This position requires an individual who is passionate about delivering exceptional customer experiences in the luxury air services sector. They will be responsible for booking and managing air transportation, providing best-in-class service to travel advisors and guests, and supporting the global sales organisation.

Key responsibilities include:

  • Booking all aspects of the guest journey, including cruises, destinations, hotels, and air transportation.
  • Providing personalized service to travel advisors and international guests via phone, video calls, email, and chat.
  • Building strong relationships with the global sales team and supporting their efforts to deliver exceptional customer experiences.
  • Staying up-to-date with the latest technology systems, including Salesforce and Versonix Seaware, to ensure seamless delivery of personalized guest experiences.
  • Providing feedback on customer support processes and suggesting enhancements to improve quality and efficiency.


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