Customer Service Professional

1 month ago


Cape Town, Western Cape, South Africa Isilumko Staffing Full time

Isilumko Staffing is seeking a highly skilled Customer Service Professional to join their Cape Town team on a 6-month contract. With our client's international driver platform and e-hailing services, this role requires an individual with exceptional customer service skills and experience.

About the Role:

  • We are looking for a professional who can deliver a 5-star service to our driver partners, providing solutions-driven support and innovative ideas.
  • The successful candidate will be responsible for handling time-sensitive tasks, tracking progress, and ensuring seamless operations.
  • An analytical mindset, paired with excellent English communication skills, is essential for success in this position.

Requirements:

  • A minimum of 4-6 years of customer service experience, preferably in an international environment.
  • The ideal candidate will have a Matric certificate and be deadline-driven, energetic, and solution-focused.
  • Proficiency in PowerPoint, Google Docs, and Sheets is necessary, as well as strong time management and customer-oriented skills.

Compensation:

We offer a competitive salary of R250,000 - R300,000 per annum, commensurate with experience, making this an attractive opportunity for professionals looking to advance their careers.

About Isilumko Staffing:

Isilumko Staffing is a reputable recruitment agency, dedicated to connecting top talent with leading companies. Our focus on building long-term relationships ensures that we provide exceptional service to both clients and candidates alike.



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