Customer Service Professional for Sales and Manufacturing

2 months ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

Are you an experienced professional seeking a challenging role in customer service? West Coast Personnel is looking for a skilled Customer Service Agent to join our dynamic team.

Sales Order Processing

  • Accurately capture sales orders within specified deadlines to ensure timely delivery of products and services.
  • Invoice orders and coordinate with logistics teams to ensure seamless dispatch.
  • Process export orders, including necessary documentation to comply with regulations.

Daily Order Management

  • Monitor production and import orders, providing regular updates to customers on the status of their shipments.
  • Manage blanket orders and oversee export preparations to meet customer expectations.

Customer Interactions

  • Engage with walk-in customers, processing quotations efficiently and effectively communicating product information.
  • Respond promptly to quotation requests, ensuring that customers receive timely and accurate information.
  • Process payments for quotations and cash sales, maintaining accurate financial records.

Compensation Package

We offer a competitive basic salary of R12,135.00, a pension plan, voluntary medical aid options, and a favorable working schedule from 8am to 5pm from Monday to Thursday and 8am to 3pm on Friday.



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