Customer Service Professional for Sales and Manufacturing
2 weeks ago
Are you an experienced professional seeking a challenging role in customer service? West Coast Personnel is looking for a skilled Customer Service Agent to join our dynamic team.
Sales Order Processing
- Accurately capture sales orders within specified deadlines to ensure timely delivery of products and services.
- Invoice orders and coordinate with logistics teams to ensure seamless dispatch.
- Process export orders, including necessary documentation to comply with regulations.
Daily Order Management
- Monitor production and import orders, providing regular updates to customers on the status of their shipments.
- Manage blanket orders and oversee export preparations to meet customer expectations.
Customer Interactions
- Engage with walk-in customers, processing quotations efficiently and effectively communicating product information.
- Respond promptly to quotation requests, ensuring that customers receive timely and accurate information.
- Process payments for quotations and cash sales, maintaining accurate financial records.
Compensation Package
We offer a competitive basic salary of R12,135.00, a pension plan, voluntary medical aid options, and a favorable working schedule from 8am to 5pm from Monday to Thursday and 8am to 3pm on Friday.
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