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Strategic Client Partner

2 months ago

Johannesburg, Gauteng, South Africa SMD Technologies Full time

Key Account Manager Role

At SMD Technologies, we are seeking a highly skilled Key Account Manager to develop and maintain strong relationships with our key clients. The ideal candidate will have a proven track record of delivering client solutions and meeting sales goals.

Responsibilities:

  • Develop and maintain strong relationships with key clients.
  • Identify and pursue new business opportunities.
  • Manage client communications and ensure timely delivery of solutions.
  • Analyse client data to provide customer relationship management.
  • Collaborate with sales team to maximize profit by up-selling or cross-selling.
  • Plan and present reports on account progress, goals, and quarterly initiatives.

Requirements:
  • Must have wholesale retail distribution Key Account Management experience with a major retail group.
  • Able to multitask, prioritize, and manage time efficiently.
  • Goal-oriented, organized team player.
  • Encouraging to team and staff; able to mentor and lead.
  • Excellent interpersonal relationship skills.
  • In-depth understanding of company key clients and their position in the industry.
  • Excellent verbal and written communication skills.
  • Intermediate computer skills, and experience with Customer-relationship management (CRM) software and the Microsoft Office Suite.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.