Customer Support and Administrative Assistant
1 month ago
We are seeking a highly organized and customer-focused individual to join our team as a Customer Support and Administrative Assistant. This role is ideal for someone who enjoys providing exceptional support to clients and ensuring seamless office operations.
Key Responsibilities:- Front Line Support: Respond to client requests, log tickets, and troubleshoot basic issues in a timely and professional manner.
- Receptionist Duties: Greet guests, manage correspondence, handle phone calls, and maintain a welcoming reception area.
- A minimum of 1-2 years of experience in a similar role, preferably in an administrative or customer-facing position.
- Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
- Proficiency in MS Office Suite and basic networking knowledge.
- Reliable transportation and a professional demeanor.
The estimated salary for this role is $45,000 - $55,000 per annum, depending on experience. We offer a comprehensive benefits package, including medical insurance, retirement savings plan, and paid time off.
About Us:At ICT Engage, we value our employees' contributions and provide opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, please submit your application.
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