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Technical Support Specialist
2 months ago
Main Responsibilities
The primary role is to deliver administrative assistance to the sales team concerning approved financial agreements, ensuring that both pre- and post-administration tasks are executed efficiently and effectively, while strictly adhering to the policies and procedures of the bank.
Sales Administration Duties
- Establishing non-FICA compliant clients and guarantors within the bank's system.
- Updating existing Customer Information File (CIF) data, including demographic and financial details for individuals and corporations.
- Setting up necessary General Accounts for each client.
- Creating vendor profiles and Vendor Payable accounts.
- Collaborating with sales representatives to resolve queries related to specific customer setups.
- Generating collateral on the Management System for all financial transactions.
- Creating all finance facilities on the core banking system for new applications, increases, decreases, and modifications across all finance products.
- Scanning and uploading essential documents to the bank's document management system.
- Establishing drawn-down records in the core banking system for finance agreements to facilitate document retrieval by the credit administration hub.
- Conducting watch list checks for subsequent submission.
- Preparing manual approval documents as necessary.
- Managing payouts and post-payout processes.
- Performing customer maintenance and other general administrative tasks.
Qualifications
Matriculation, BCOM Degree, or a relevant Diploma.
Experience Criteria
Prior experience in banking is essential.
A consultant will reach out if you are shortlisted for the position. Please consider your application unsuccessful if you do not receive contact within a specified timeframe. Your CV will be retained in our database for future opportunities that match your qualifications.
