Technical Support Specialist
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Technical Support Consultant to join our team at Express Employment Professionals (Durban South). As a Technical Support Consultant, you will be responsible for providing exceptional technical support to our clients, ensuring that their electrical needs are met with the highest level of service.
Key Responsibilities:
- Provide technical support to clients via phone, ensuring that their electrical issues are resolved in a timely and professional manner.
- Assist clients with electrical-related queries, providing guidance and support as needed.
- Work closely with clients to understand their electrical needs and provide solutions that meet their requirements.
- Collaborate with internal teams to ensure seamless delivery of electrical services.
- Stay up-to-date with industry developments and best practices in electrical support.
Requirements:
- Electrical qualification (N3 +) and a strong understanding of wiring and electrical systems.
- Excellent telephone etiquette and communication skills.
- Computer literacy and proficiency in relevant software.
- Ability to work independently and as part of a team.
- Flexibility to work afternoon shifts (14h30 - 22h30) and 6 days a week, including Sundays.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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