Technical Support Specialist

2 months ago


Durban, KwaZulu-Natal, South Africa Express Employment Professionals (Durban South) Full time

Job Summary:

We are seeking a highly skilled and experienced Technical Support Consultant to join our team at Express Employment Professionals (Durban South). As a Technical Support Consultant, you will be responsible for providing exceptional technical support to our clients, ensuring that their electrical needs are met with the highest level of service.

Key Responsibilities:

  • Provide technical support to clients via phone, ensuring that their electrical issues are resolved in a timely and professional manner.
  • Assist clients with electrical-related queries, providing guidance and support as needed.
  • Work closely with clients to understand their electrical needs and provide solutions that meet their requirements.
  • Collaborate with internal teams to ensure seamless delivery of electrical services.
  • Stay up-to-date with industry developments and best practices in electrical support.

Requirements:

  • Electrical qualification (N3 +) and a strong understanding of wiring and electrical systems.
  • Excellent telephone etiquette and communication skills.
  • Computer literacy and proficiency in relevant software.
  • Ability to work independently and as part of a team.
  • Flexibility to work afternoon shifts (14h30 - 22h30) and 6 days a week, including Sundays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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