Technical Support Specialist
4 days ago
Job Title: Technical Support Specialist
Location: Durban (must reside in KZN)
Salary: R20,000 CTC
Reports to: Technical Manager
This position requires occasional callouts to various client sites to perform installations, configurations and technical support, while the majority of the time will be spent as an on-site resource handling daily AV/VC Equipment checks, incident management and preventative maintenance.
Key Responsibilities:
- Perform morning checks on AV/VC equipment in booked meeting rooms.
- Proactive checks on the AV/VC systems during downtime to prepare for live meetings or events.
- Assist with setup, testing and standby support for meetings, presentations and events in like the AUDITORIUM, TRAINING ROOM, WAR ROOM and other meeting spaces.
- Manage AV/VC systems for broadcasting, Delegate System Recordings.
- Ensure all projectors and AV/VC systems are switched off after use.
- Provide training on the use of AV equipment and systems to end-users and clients, including video conferencing and control systems like CRESTRON AND EXTRON AND AVAYA.
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