Airport Customer Service Representative

2 weeks ago


Kempton Park, Gauteng, South Africa O.R. Tambo International Airport pty Full time

Airport Customer Service Representative Job Description

**Key Responsibilities:**

* Greet each customer in a friendly and professional manner, ensuring a positive experience for all passengers.

* Accurately process all transactions, including ticket sales, baggage handling, and other customer requests.

* Maintain accurate records of daily transactions and activity, providing a clear picture of customer interactions.

* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.

* Answer telephones, responding to customer calls and providing assistance as needed.

**Requirements:**

* Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.

* Strong problem-solving skills, with the ability to think critically and resolve issues in a timely manner.

* Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.

* Basic math skills, with the ability to handle cash and process transactions accurately.

**About O.R. Tambo International Airport pty:**

* O.R. Tambo International Airport pty is a leading airport operator, committed to providing exceptional customer service and ensuring a smooth travel experience for all passengers.

* Our team is dedicated to delivering high-quality service, with a focus on safety, security, and customer satisfaction.



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