Marketing Operations Support Specialist

14 hours ago

Cape Town, Western Cape, South Africa Sanlam Full time
Job Title: Marketing Operations Support

Sanlam Fintech is a digital-first business within the Sanlam Group, on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence, helping people build strong foundations to bridge the gap in generational wealth. Our culture is one of agility and constant deployment, where we believe in learning fast, learning cheap, and learning forward.

Job Summary

In support of the Marketing Operations Lead, you'll help transform and accelerate Sanlam's MarTech stack, harnessing data for insights, and driving operational excellence. This is your chance to make a significant impact on Sanlam's digital marketing maturity. By wielding the power of MarTech, you'll understand how to automate workflows, streamline processes, and empower marketers to focus on what matters most: crafting compelling customer experiences.

Key Responsibilities
  • Support the setup, deployment, and maintenance of marketing technology platforms and tools, with change management where necessary.
  • Maintain an understanding of data collection sources and processes and ensure data is kept safe and current, to ensure the accuracy and reliability of marketing campaigns that rely on it.
  • Assist in managing marketing automation tools to streamline and enhance marketing efforts across various channels.
  • Contribute to the evaluation and improvement of operational processes. Suggest and assist in implementing automation solutions where possible.
  • Ability to prioritize tasks, manage projects, and work with cross-functional teams to meet deadlines.
  • Help with budgeting and financial management tasks related to marketing operations.
  • Work closely with internal teams and external partners to ensure effective communication and coordination.
  • A willingness to continuously learn and stay up to date with the latest developments in digital marketing and technology to support the maturity of the Digital Marketing capability.
Requirements
  • Minimum of bachelor's degree in digital marketing or equivalent.
  • 5+ years of experience in a similar role within marketing or technology.
  • Knowledge of MarTech tools and a previous track record in leveraging MarTech tools in a large organization. Marketing automation tool delivery is a minimum requirement.
  • Demonstrable experience in contributing to cross-functional teams and collaborating with technology and data departments.
  • Relevant experience within the Financial Services and Insurance Industry will be an advantage.
What We Offer

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development, and achieving great things. We pride ourselves in helping our employees to realize their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

We're looking for someone who is high agency, turning obstacles into opportunities, and creating more with less. If you're a team player who seeks out and values different perspectives, and is comfortable in a high ownership, high ambiguity, high autonomy environment, then we'd love to hear from you.

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