CRM Platform Architect

7 days ago


Randburg, Gauteng, South Africa Golden Rule Full time
The CRM Platform Architect Role

About the Position:

The CRM Platform Architect will be responsible for designing, developing, and maintaining an enterprise CRM platform architecture, ensuring its alignment with the Group's business, IT, and enterprise architecture requirements.

Key Responsibilities:

  • Develop and implement CRM platform architectures and related execution roadmaps.
  • Collaborate with stakeholders to ensure alignment with business objectives and IT requirements.
  • Lead and manage architecture and CRM implementation teams.
  • Implement large, mid-size, and small CRM solutions/projects.
  • Establish CRM capabilities and drive the adoption of related architectures and capabilities.

Requirements:

  • BSc Computer Science or BComm Information Systems/Informatics degree from a recognized university.
  • Architecture practice and modelling-related certifications (e.g., TOGAF, TMForum).
  • Architecture tooling certifications & experience (e.g., Sparx, Prolaborate).
  • CRM Industry standards & certifications beneficial.
  • Supporting technology or business domain certifications.
  • 8+ years' experience as an architecture practitioner.
  • 5+ years' experience in CRM specific architecture and solution design.
  • 5+ years' experience in Salesforce.
  • Strong understanding of software design and DevOps concepts.
  • Azure DevOps (ADO) and SaFe Agile experience beneficial.

What We Offer:

A dynamic and challenging role in a leading organization, with opportunities for growth and development.



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