Customer Engagement Specialist

6 days ago


Cape Town, Western Cape, South Africa Innovative Acquisitions International Full time

We are looking for a dedicated and enthusiastic Customer Engagement Specialist to become a vital part of our sales division at Innovative Acquisitions International.


Key Responsibilities:


- Drive the promotion and sales of our offerings to clients
- Stay informed about ongoing sales initiatives, payment policies, and security protocols
- Deliver outstanding customer support by resolving inquiries and issues promptly and professionally
- Achieve or surpass established sales objectives
- Maintain precise and current records of customer interactions and transactions
- Engage in team discussions and training to remain updated on new offerings and sales strategies


Qualifications:

- High school diploma or equivalent; an associate or bachelor’s degree in business or a related field is preferred
- 1-3 years of experience in sales or customer service
- Exceptional communication and interpersonal abilities
- Strong skills in sales and negotiation
- Capability to thrive in a fast-paced environment and adjust to shifting priorities
- Proficient in Microsoft Office and CRM systems
- Ability to work autonomously as well as collaboratively within a team

This position offers a full-time commitment with a competitive salary and benefits package.

If you possess a strong drive for results and a commitment to delivering exceptional customer experiences, we invite you to consider this rewarding opportunity.



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