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Norwegian Customer Support Specialist

2 months ago

Cape Town, Western Cape, South Africa Language Recruiters Full time
Job Overview

Are you proficient in Norwegian and dedicated to providing outstanding customer support? A prominent BPO organization is seeking a Norwegian Customer Support Specialist to enhance their team. You will be instrumental in delivering exceptional service to Norwegian speaking customers. If you are eager to advance your career and make a significant impact in the realm of customer support, this position may be ideal for you.

Your primary responsibilities as the Norwegian Customer Support Specialist:

  • Deliver exceptional customer support to Norwegian speaking clients through various communication platforms including phone, email, and chat.
  • Address inquiries, resolve challenges, and ensure client satisfaction while following company protocols.
  • Keep precise records of customer interactions and transactions.
  • Work collaboratively with colleagues to exchange insights and strategies for enhancing service delivery.
  • Stay informed about product knowledge and industry developments to assist customers effectively.


Qualifications

To qualify for the Norwegian Customer Support Specialist role, you should meet the following criteria:

  • Fluency in both spoken and written Norwegian.
  • Strong communication skills in English, as it is the primary language of the company.
  • Previous experience in customer support or a related field is advantageous but not essential.
  • Excellent problem-solving skills and a customer-focused approach.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Competence in utilizing computer applications and software.
  • A positive attitude, eagerness to learn, and a commitment to providing exceptional service.

If you fulfill the above criteria for the Norwegian Customer Support Specialist position, we encourage you to submit your CV. Please note that if you do not receive feedback within a week of your application, it indicates that you were not selected for the shortlist.