Omnichannel Experience Manager

RequirementsTo succeed in this role, you'll need:A Matric certificateMinimum 3 years retail experience with 1 year in store leadershipStrong leadership and communication skillsAbility to work under pressure and meet deadlinesAbout TFGTFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands. We're passionate about...

About the TeamWe are a dynamic team at TFG, passionate about delivering exceptional customer experiences through our omnichannel approach. Our team is dedicated to creating a culture that inspires innovation, growth, and development.Job DescriptionWe are seeking a talented Junior Graphic Designer to join our team, responsible for creating visual content that...

Job DescriptionFoschini, a renowned retailer in the fashion industry, seeks a highly motivated Store Manager to oversee its operations and drive business growth.The ideal candidate will possess excellent leadership skills, be able to effectively manage stock losses, control expenses, and drive turnover to meet targets.This role requires a strong...

About UsTFG (The Foschini Group) is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands. We are committed to creating remarkable omnichannel experiences for our customers, inspiring them to live their best lives. Our vision is to become the most loved value retailer in Southern Africa, offering fashion for all in the...

Job ResponsibilitiesThe successful candidate will be responsible for driving customer satisfaction, communication excellence, and team performance. Key responsibilities include:- Shaping and executing the customer experience strategy;- Ensuring every interaction meets the highest company standards;- Implementing and overseeing client service (CS) projects,...

As a Human Resources Administrator at Level Up Recruitment Inc., you will be responsible for managing various HR tasks, such as recruitment, employee records, benefits administration, and maintaining compliance with labor laws and company policies.This is an exciting opportunity for a motivated and dynamic individual to work closely with the HR Manager and...

About the RoleAs a Client Experience Co-ordinator at Teraco, you will be responsible for ensuring high-quality servicing to clients. This involves proactively identifying obstructions and implementing strategies to deliver exceptional service.Main ResponsibilitiesSupport High-Quality Servicing: Identify and address client satisfaction issues, utilizing...

About Tracker South AfricaWe are a dynamic team that celebrates diversity and prioritizes integrity, embracing creativity and pursuing quality while fostering a joyful work environment to connect people with our surroundings and each other.Our company lives by its 8 core values, which play a part in our day-to-day decision-making.Job OverviewKey...

Gauteng, South AfricaJob DescriptionResponsibilities:1. Driving turnover to ensure the achievement of targets2. Controlling expenses3. Managing stock losses to ensure shrinkage is in line with the Company standard4. People management, including recruitment, development of staff, employee relations, performance management5. Executing in-store merchandising...

Gauteng, South AfricaJob DescriptionResponsibilities:Driving turnover to ensure the achievement of targetsControlling expensesManaging stock losses to ensure shrinkage is in line with the Company standardPeople management, including recruitment, development of staff, employee relations, performance managementExecuting in-store merchandising strategy and...

At Bayer, we're driving innovation in the pharmaceutical industryWe are seeking a skilled CUSTOMER ENGAGEMENT SPECIALIST to join our team. In this role, you will be responsible for achieving territory sales, growth, and market share targets for assigned brands in the Private and Tertiary Sectors.About the Job:Create early understanding, acceptance, and...

Vaimo is a global full-service omnichannel partner dedicated to delivering exceptional customer experiences through strategy, design, development, and managed services. We're seeking a skilled Digital Marketing Lead to join our team and help us drive client success through the development and execution of effective marketing strategies and campaigns.As a...

About the PositionThe Student Affairs Advisor will play a critical role in ensuring the smooth transition of students from enrolment to graduation. This includes developing and implementing operational plans and budgets, facilitating on-campus activities, and safeguarding the welfare of students.Key ResponsibilitiesFoster strong relationships with students...

Vaimo is a global full-service omnichannel partner delivering strategy, design, development, and managed services to brands, retailers, and manufacturers worldwide.As a Digital Marketing Lead, you will be responsible for owning and managing all digital marketing activities for our clients. You will work closely with our digital marketing and sales teams to...

Job OverviewThis is an excellent opportunity to join our team as a Product Expert at hearX. In this role, you will be responsible for providing expert support to customers in the United States.Key ResponsibilitiesAnswer inbound calls and assist customers as far as possible.Maintain high-quality customer interactions and ensure customer satisfaction.Escalate...

At Onafriq, we believe the only currency that matters is access. Our mission is to make borders matter less by connecting Africans to each other and to the world, giving them access to the global digital economy.We are Africa's leading omnichannel payments platform, enabling real-time cross-border, cross-scheme, and cross-currency payments within, from, and...

Mediclinic InternationalAbout the RoleThe ideal candidate will be responsible for ensuring that all functions at the hospital are performed in a manner that optimizes patient experience and is responsible for the marketing of the hospital to the public.Main ResponsibilitiesUtilize patient experience index data to improve patient experience by analyzing...

RequirementsThe successful candidate will require:Minimum of 3 years' 24-hour roadside and home emergency services experienceMinimum of 3 years' vehicle tracking and recovery experience (advantageous)Additionally, you will need to be able to analyse trends relative to area, effectively manage operating costs within the call centre as per budget, and escalate...

About the CompanyAckermans is a leading retailer offering a wide range of products and services to customers across South Africa.Job Overview:This is an exciting opportunity to join our team as a Customer Experience Director, where you will play a critical role in driving customer satisfaction, sales growth, and operational...

Are you a results-driven leader looking to join a dynamic team committed to delivering exceptional financial services?About the RoleWe are seeking an experienced Branch Manager to lead our retail branch operations.Main ResponsibilitiesEstablish and drive a service culture within the branch, ensuring seamless client experiences and effective handling of...