Customer Engagement Specialist

4 days ago


Pretoria, Gauteng, South Africa Bayer AG Full time
At Bayer, we're driving innovation in the pharmaceutical industry

We are seeking a skilled CUSTOMER ENGAGEMENT SPECIALIST to join our team. In this role, you will be responsible for achieving territory sales, growth, and market share targets for assigned brands in the Private and Tertiary Sectors.

About the Job:
  • Create early understanding, acceptance, and adoption of designated brands by engaging with and influencing all relevant stakeholders.
  • Build trustful relationships with healthcare professionals (HCPs) in the relevant departments at assigned Tertiary Hospitals and educate them on Bayer brands.
  • Arrange scientific meetings, and present educational/promotional content to relevant HCPs and HCP groups.

Key Responsibilities:
  • Plan, orchestrate, and execute customer omnichannel engagements in defined territories tailoring information based on HCP's needs and priorities.
  • Proactively monitor and collect market intelligence to keep Nuclei teams informed about relevant competitor activities.
  • Continuously enrich customer understanding by capturing data in the Veeva CRM system.

Requirements:
  • University degree or comparable education in medicine, pharmaceuticals, or similar.
  • Experience in Ethical Pharmaceutical sales.


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