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Customer Experience Officer

1 week ago

Pretoria, Gauteng, South Africa Discovery Limited Full time
Requirements

The successful candidate will require:

  • Minimum of 3 years' 24-hour roadside and home emergency services experience
  • Minimum of 3 years' vehicle tracking and recovery experience (advantageous)

Additionally, you will need to be able to analyse trends relative to area, effectively manage operating costs within the call centre as per budget, and escalate query handling from various stakeholders.