Reverse Logistics Coordinator

1 week ago


Randburg, Gauteng, South Africa iSON Xperiences Full time
Job Title: Samsung RGA

The Reverse Logistics Administrator plays a crucial role in ensuring seamless product returns and damaged goods processing for our customers. This position requires strong communication and organizational skills to coordinate with internal departments and manufacturers.

Key Responsibilities:
  • Process and inspect returned merchandise for visible or hidden damage, documenting product issues and organizing information for relay to manufacturers.
  • Coordinate and manage the Reverse Logistics schedule with the Warehouse manager and manufacturers.
  • Correspond with manufacturers, customers, and internal departments via email and phone regarding product returns and ensuring a safe working environment.
  • Vet and process approved OBF's and SAW's on a daily basis.
  • Arrange collections with 3PL for approved units processed on EP and track pending collections as per the outstanding aging report.
Requirements:

This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. The ideal candidate will have experience in reverse logistics, product returns, and damaged goods processing.


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