Credit Control Operations Manager
13 hours ago
A leading telecommunications services company is seeking a skilled Credit Control Operations Manager to join their finance team. This role will be focused on driving operational efficiencies and optimizing collections and debt recovery processes.
The primary objective of this position will be to improve Days Sales Outstanding (DSO) and reduce slippage by closely monitoring collections activities and delivering accurate, timely reports.
This role requires developing and implementing data-driven strategies to enhance collections processes, maximize cash flow, and minimize bad debts.
Key Responsibilities:
- Monitor and assess the effectiveness of current collection strategies, providing data-driven recommendations to improve recovery rates.
- Lead process improvements and policy development initiatives affecting collections, ensuring follow-through on action items and assigned projects.
- Collaborate with cross-functional teams, balancing data insights with operational needs to drive efficiency.
- Gather and analyze data from multiple sources to compile accurate monthly reports.
- Develop and maintain daily and monthly dashboards to track trends, identify gaps, and measure key performance indicators (KPIs).
Requirements:
- Matric/Grade 12 (Certificate required)
- Credit Management level 3 will be beneficial
- Min 5 years Financial/Collections Analysis experience
- Management experience is preferred
Estimated Salary: R600,000 - R900,000 per annum
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