Operational Credit Control Manager Lead

2 weeks ago

Cape Town, Western Cape, South Africa Network Recruitment Full time
Job Description

This role requires a seasoned professional to lead and manage the Accounts Receivable/Debtors Division, overseeing and optimizing credit operations while ensuring financial control and team excellence.

This involves strategic planning, problem-solving, and customer-focused execution to meet organizational goals.

About the Role
  • Credit Operations & Financial Management:
    • Analyze credit data, trends, and patterns using advanced tools like Power BI.
    • Implement and monitor credit policies, ensuring compliance with standards.
    • Manage cash flow, debtor performance, and ensure accurate financial reporting.
    • Plan and control staffing levels and resource allocation for operational efficiency.
  • Planning & Problem-Solving:
    • Develop and revise long-term and short-term operational strategies.
    • Anticipate challenges, set priorities, and allocate resources effectively.
    • Improve operational systems to enhance efficiency and align with objectives.
  • Team Leadership & Supervision:
    • Supervise and monitor staff performance, ensuring task completion to set standards.
    • Conduct appraisals, provide coaching, and support personal development.
    • Motivate the team, fostering cooperation and a strong team spirit.
  • Customer & Stakeholder Engagement:
    • Provide professional and timely communication to customers.
    • Address and resolve disputes, ensuring customer satisfaction and retention.
    • Liaise effectively with managerial, supervisory, and clerical stakeholders.
  • Monitoring & Reporting:
    • Check accuracy in records, ledgers, and financial reports.
    • Evaluate systems, schedules, and adherence to operational objectives.
    • Deliver routine and critical updates to management and staff.
  • Decision-Making & Emergency Management:
    • Make critical decisions under pressure, ensuring business continuity.
    • Allocate resources and initiate actions during unexpected situations.

The estimated salary for this role is R750,000 - R950,000 per annum.

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