IT Technical Support Specialist
1 week ago
CTU Career Chatz is seeking a highly skilled and experienced IT Technical Support Facilitator to join our team. As a key member of our academic team, you will be responsible for facilitating, assessing, and moderating programme content designed to develop specific competencies in students.
Key Responsibilities:- Plan and manage weekly classes, ensuring a smooth and engaging learning experience for students.
- Prepare and deliver high-quality learning content, including developing learning materials as needed.
- Organize additional workshops and field trips to enhance student learning.
- Mark practical, formative, and summative assessments, providing constructive feedback to students.
- Perform general academic administration tasks, including recording student attendance, motivating and reinforcing students, and identifying students at risk.
- Provide programme review feedback and complete moderation reports as per the moderation plan.
- Present the qualification at open days, showcasing the programme's value to potential students.
- Relevant NQF 6 (Advanced diploma or Advanced certificate in IT qualification) or a relevant degree.
- Minimum of three years' experience as a Facilitator/Lecturer for the modules A+, Security, Networking, Powershell.
- Exposure to training methodologies and computer literacy.
- MS Office skills.
- Excellent communication skills.
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Cape Town, Western Cape, South Africa Uptime Solutions Ltd Full time{"title": "Technical Support Role at Uptime Solutions Ltd", "description": "OverviewUptime Solutions Ltd is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.ResponsibilitiesMonitor and respond to...
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