German Language Customer Service Representative

2 weeks ago


Durban, KwaZulu-Natal, South Africa ResourceGenix Full time
Customer Service Advisor - German Language

We are seeking a highly motivated and customer-focused individual to join our team as a German Language Customer Service Advisor. As a key member of our global customer-centric company, you will have the opportunity to support consumers from around the world, providing exceptional customer experiences primarily through inbound calls.

Key Responsibilities:
  • Handle product orders, payments, inquiries, and other customer-related tasks with a high level of accuracy and efficiency.
  • Provide exceptional customer service, resolving issues and concerns in a timely and professional manner.
  • Meet performance-based targets, ensuring high levels of customer satisfaction and loyalty.
What We Offer:
  • Competitive salary and benefits package.
  • Full-time permanent role with opportunities for career growth and development.
  • State-of-the-art office facilities and a dynamic work environment.
  • Company pension scheme and other employee benefits.
Requirements:
  • Fluency in German and English, with excellent communication and interpersonal skills.
  • Passion for helping others and providing exceptional customer service.
  • Strong attention to detail and ability to work in a fast-paced environment.

We are committed to equal opportunities and welcome candidates from all backgrounds. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your CV to us.



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