Customer Service Lead
1 week ago
At Coloplast, we are seeking a seasoned professional to lead our Customer Service team in South Africa. As a key member of our Finance and Business Support team, you will be responsible for driving business operations, processes, and project management to deliver our commercial agenda and facilitate growth.
The ideal candidate will have a proven track record in customer service leadership, with experience in process mapping, architecture, and continuous improvement. You will be responsible for defining, measuring, and monitoring key SLAs/KPIs, driving project excellence, and analyzing processes to identify areas for improvement.
As a key liaison with Sales, Marketing, Consumer, and Business Support teams, you will ensure commercial activities are aligned with business area strategies. You will also be responsible for supporting the development and delivery of ABP commercial priorities, owning the Business Continuity Plan, and ensuring robust contingency plans are in place.
We are looking for a highly skilled and experienced professional who can lead our Customer Service team to deliver exceptional results. If you have a passion for customer service, process improvement, and leadership, we encourage you to apply.
Coloplast is committed to being an inclusive organization where people bring their differences to work each day, fulfill their potential, and have a strong sense of belonging. We encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief, or physical ability.
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Customer Service Lead
1 month ago
Sandton, South Africa Coloplast Full timeJob SummaryWe are seeking a highly skilled Customer Service Lead to join our team in South Africa. As a key member of our Finance and Business Support Team, you will be responsible for leading the Customer Service team and driving business excellence.Key ResponsibilitiesLead the customer service team to deliver exceptional service and support to our...
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Customer Service Lead
3 months ago
Sandton, South Africa Coloplast Full timeIn South Africa , we now have an opportunity available for a Customer Service Lead who will lead the Customer Service team. The Customer Service Lead directs and oversees all business operations, processes and project management, to deliver the commercial agenda and facilitate an ambitious growth agenda. Drives a continuous improvement philosophy...
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Customer Service Lead
2 months ago
Sandton, South Africa Coloplast Full timeAbout the RoleThe Customer Service Lead will be responsible for leading the Customer Service team in delivering exceptional customer experiences. This role will oversee all business operations, processes, and project management to drive commercial growth and facilitate an ambitious growth agenda.Key ResponsibilitiesLead the customer service team to deliver...
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Customer Service Director
2 weeks ago
Sandton, South Africa Initiate International Full time{"title": "Customer Service Manager", "description": "Lead Customer Service Team in JohannesburgInitiate International is seeking a seasoned Customer Service Manager to spearhead our customer service team in Johannesburg. As a key member of our team, you will be responsible for driving exceptional customer experiences, fostering a culture of excellence, and...
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Customer Service Director
4 weeks ago
Sandton, South Africa Initiate International Full time{"title": "Customer Service Manager", "description": "Lead Customer Service Team in JohannesburgInitiate International is seeking an experienced and dynamic Customer Service Manager to lead and inspire their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep...
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Customer Service Director
1 week ago
Sandton, South Africa Initiate International Full timeCustomer Service Manager Job DescriptionInitiate International is seeking a seasoned Customer Service Manager to lead our customer service team in Johannesburg. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective service delivery.Key Responsibilities:Lead and...
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Customer Service Specialist
3 days ago
Sandton, South Africa Motus Corporation Full timeJob SummaryCargo Commercial Vehicles Airport is seeking a skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for assisting customers with vehicle maintenance and repair services.Key ResponsibilitiesProvide exceptional customer service to customersAssist customers with vehicle maintenance and repair...
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Customer Service Manager
2 months ago
Sandton, South Africa Initiate International Full timeThe company is seeking an experienced and dynamic Customer Service Manager to lead and inspire their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep understanding of the iGaming industry, and have a proven track record of managing and developing high-performing...
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Customer Service Director
1 month ago
Sandton, South Africa Hello Group Recruitment Full timeCustomer Service Manager RoleThe Customer Service Manager will oversee the daily operations of the bank call centre, ensuring that the team meets its performance targets and goals while providing professional customer service.Key Responsibilities:Manage a team of bank customer service agentsMonitor performance metrics and develop strategies to improve...
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Customer Service Specialist
4 days ago
Sandton, South Africa Motus Corporation Full timeJob SummaryCargo Commercial Vehicles Airport is seeking a Customer Service Specialist to assist customers with vehicle maintenance and repair services. The ideal candidate will have excellent communication skills and be able to work effectively in a team environment.Key ResponsibilitiesProvide exceptional customer service to customers with vehicle...
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Customer Service Representative
3 weeks ago
Sandton, South Africa Motus Corporation Full timeRole SummaryRenault Bryanston is seeking a dynamic individual to join their team as a Call Center Agent. The successful candidate will be responsible for managing online portals, identifying customer needs, and achieving sales targets.Key ResponsibilitiesManage and maintain online portals to generate leadsIdentify customer needs to achieve sales targets...
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Customer Service Representative
3 weeks ago
Sandton, South Africa Shorza Ltd Full timeCustomer Service AdvisorAre you a customer service enthusiast looking for a challenging role where you can make a real difference? We're seeking a skilled Customer Service Advisor to join our team at Shorza Ltd.About the RoleWe're looking for a highly motivated and customer-focused individual to provide exceptional service to our clients. As a Customer...
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Customer Service Representative
2 weeks ago
Sandton, South Africa Shorza Ltd Full timeExciting Opportunity in Customer ServiceWe are seeking a highly motivated and detail-oriented Customer Service Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our customers.Key Responsibilities:Provide...
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Customer Service Representative
1 week ago
Sandton, South Africa Surgo PTY Ltd Full timeJob Title: Venda Speaking Customer Service AdvisorSurgo PTY Ltd is seeking a highly skilled and motivated Venda Speaking Customer Service Advisor to join our team in Sandton. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key...
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Customer Marketing Lead-1
3 weeks ago
Sandton, South Africa FirstRand Bank Limited Full timeDescription Hello Future Customer Marketing Lead FNB Retail Marketing is looking for a dynamic and highly skilled Customer Marketing Lead to join their team and lead the Integrated Financial Services (IFS) portfolio . The successful applicant will be required to provide strategic partnership to Sub-segment Business Unit EXCO, other relevant...
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Customer Service Representative
3 days ago
Sandton, South Africa Motus Corporation Full timeKey Responsibilities:As a Sales and Support Professional at Motus Corporation, you will be responsible for providing exceptional customer service and sales support to our clients. This includes responding to customer inquiries, resolving issues, and providing product information.Requirements:To be successful in this role, you will need to be professional,...
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Customer Service Representative
4 weeks ago
Sandton, South Africa Shorza Ltd Full timeCustomer Service Agent Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients.Key Responsibilities:Handle inquiries and resolve issues in a timely and professional mannerProvide excellent customer service and...
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Customer Advisor Lead Generator
1 week ago
Sandton, South Africa Azeus Convene Full timeAbout Azeus ConveneAzeus Convene is a leading meeting and collaboration solution for Boards and Senior Leadership Teams. Our award-winning board portal is widely used by thousands of boards and committees in over 100 countries.Job DescriptionWe are seeking a highly motivated and experienced Customer Advisor to join our growing sales force. As a key member of...
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Customer Service Consultant
1 week ago
Sandton, South Africa The Globevest Group Full timeJob SummaryWe are seeking a highly skilled Customer Service Consultant to join our team at The Globevest Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide timely and effective...
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Customer Service Director
2 months ago
Sandton, South Africa Telebest Full timeJob Summary:We are seeking a highly experienced and skilled Contact Centre Manager to join our team at Telebest. As a key member of our operations team, you will be responsible for leading our contact centre to deliver exceptional customer service and drive business growth.Key Responsibilities:Manage and lead a team of contact centre agents to ensure high...