Customer Service Director
2 weeks ago
The Customer Service Manager will oversee the daily operations of the bank call centre, ensuring that the team meets its performance targets and goals while providing professional customer service.
Key Responsibilities:
- Manage a team of bank customer service agents
- Monitor performance metrics and develop strategies to improve efficiencies
- Ensure compliance with company policies and procedures
Requirements:
- Strong leadership and communication skills
- Ability to analyze data and make informed decisions
- Experience in customer service or a related field
About Hello Group Recruitment:
Hello Group Recruitment is a leading recruitment agency specializing in customer service and banking roles. We work closely with top companies to find the best talent for their teams.
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Customer Service Director
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Customer Service Director
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Customer Service Manager
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Customer Service Manager
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