Banking Support Coordinator
5 days ago
**Profession Hub Opportunity**
We are looking for a skilled professional to fill the role of Senior Operations Analyst, supporting our clients with banking products and electronic file processing.
Role Overview:
- Client-facing support and issue resolution.
Responsibilities:
- Manage client Bank files, ensuring timely processing and feedback.
- Coordinate with the Bank and technical team as needed.
- Analyze and resolve client issues.
- Maintain accurate records and system information.
- Develop and implement process improvements.
Qualifications:
- Bachelor's degree in a relevant field.
- Minimum 5 years' experience in operations or customer service.
- Excellent communication and problem-solving skills.
- Proficiency in MS Office and SQL.
- Knowledge of the Bank and Insurance industry.
Benefits:
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- Competitive salary and benefits package.
Estimated Salary:** $65,000 - $85,000 per annum, based on experience.
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