Banking Support Coordinator

5 days ago


Pretoria, Gauteng, South Africa Profession Hub Full time

**Profession Hub Opportunity**

We are looking for a skilled professional to fill the role of Senior Operations Analyst, supporting our clients with banking products and electronic file processing.

Role Overview:

  • Client-facing support and issue resolution.

Responsibilities:

  • Manage client Bank files, ensuring timely processing and feedback.
  • Coordinate with the Bank and technical team as needed.
  • Analyze and resolve client issues.
  • Maintain accurate records and system information.
  • Develop and implement process improvements.

Qualifications:

  • Bachelor's degree in a relevant field.
  • Minimum 5 years' experience in operations or customer service.
  • Excellent communication and problem-solving skills.
  • Proficiency in MS Office and SQL.
  • Knowledge of the Bank and Insurance industry.

Benefits:

  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • Competitive salary and benefits package.

Estimated Salary:** $65,000 - $85,000 per annum, based on experience.



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