Enterprise Support Engineer

1 week ago


Pretoria, Gauteng, South Africa Absa Group Limited Full time
Job Title: Enterprise Support Engineer - Banking Technology

Salary Range: R1 200 000 - R1 800 000 per annum

Job Overview

Join Absa Group Limited as an Enterprise Support Engineer in our Markets Integration Technology team. We are seeking a highly skilled professional to provide enterprise-wide application support across multiple stakeholder groups.

Key Responsibilities
  • Maintain and optimize enterprise-grade applications, tech products, and services.
  • Provide technical expertise and support for diverse trading desks and troubleshooting functional issues.
  • Log, resolve, and report Front Arena production incidents/requests/queries.
Requirements
  • Bachelor's Degree in Computer Science or related field preferred but not essential if minimum requirements of experience & practical application that enables application support is evident.
  • Minimum 5 years technology experience with hands-on application support in a technology environment.
  • Application management and diagnostics experience.
  • Experience and knowledge of banking and financial services business.
  • Basic understanding of CIB concepts and terminologies (diverse asset classes, Trade Workflow, PNL, Trade Settlement, Trade Confirmation, Regulatory reporting, Collateral Management, FRTB).
Technical Skills
  • Proficiency in supporting the Front Arena Trading platform and ability to troubleshoot components (ADS, Prime, ATS, AMB, AMBA, AMQ Bridge, PACE, APH).
  • Investigate and troubleshoot payment and SWIFT related issues.
  • Linux scripting and proficiency with Linux commands.
Interpersonal Skills
  • Willingness to share knowledge with peers.
  • Ability to work under pressure.
  • Collaboration with other teams (Dev and Ops) in the delivery of strategic projects.


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